SMS Staff communication
Effective Staff Communication on the move
Keeping field-based employees in the loop demands effective communications. Whether it’s sales teams, dispatch teams, engineers, on-call or rota staff, facilities, security or maintenance staff, failures in communication can have a devastating effect on organisations.
Other employees may be ‘out of office’ for short periods, but it could be equally important to keep these people in the picture about job details or business updates.
Now that virtually everyone has a mobile phone, it’s easier than ever to take advantage of PageOne SMS messaging to ensure your colleagues always have your updates and calls to action at their fingertips.
Reliable 24/7 Staff Communication
It’s a reliable, low-cost solution, which can increase productivity, reduce costs and keep track of your colleagues’ responses.
With an online messaging account, you can send pager, email and SMS messages from anywhere, 24/7, to a large group of people at a touch of a button.
Keep Track of what is being said
PageOne Connect offers an audit trail to help keep track of colleagues’ replies, indicating their ETA or just confirming they have got the message – important in closing the communication loop.
The message expiry option means that any messages not delivered to the handset within a pre-defined timescale will be cancelled, minimising the chances of confusion for colleagues starting a shift after an issue has been resolved. See how SMS monitoring works
Versatile communication ensures everyone is kept up to date
It’s not just mobile phones – you can send messages to laptops, PDAs, Blackberrys, pagers – any device or combination of devices which work for your organisation.
